£1,000.00 ( Excl. VAT )
The Pinion Neutron® with galvanic black dial.
38mm Stainless steel watch, powered by a Swiss automatic movement (ETA 2824-2).
Electroplated dial, with Guilloché centre and Super Luminonva ‘Old radium’ batons.
Designed, finished, assembled and tested in England.
Sized at 38mm, the Neutron is Pinion’s smallest watch to date and features a highly detailed electroplated dial with guilloche decoration as its centrepiece, brushed stainless steel case and is powered by the dependable Swiss made ETA2824-2 automatic movement.
As with all Pinion watches, the Neutron is manufactured in small batches, is designed and built in England, plus customers can choose to personalise their watch with free case back engraving
Sized at 38mm, the Neutron is Pinion’s smallest watch to date. Whilst it is only 1mm smaller than the previously released Atom 39, a lot of attention has gone into reducing the overall length and height of the watch to make a sleeker and more refined profile when worn on the wrist. The dial aperture has also been reduced by 2mm, meaning the bezel surrounding it is larger and in better proportion to new case design.
The main feature of the dial is a guilloche pattern, with the outer edge in a circular brushed finish. This is then electroplated to achieve the dial colouring (black, blue, dusty pink). Raised numerals are machined in brass, polished then electroplated in nickel (silver) before being applied by hand to the dial. Batons in a contrasting radium hue are printed and applied with SuperLuminova to aid legibility in low-light conditions. Unlike previous models, which featured the Pinion logo prominently on the dial, The Neutron has opted for a subtle reference to the watchmaker’s name printed on the sloping inner bezel (rehault) to avoid clashing with the core guilloche centrepiece.
The Neutron features diamond-cut brass hands in a polished finish. The hour and minute hands also highlight a subtle etched groove in a contrasting matt finish running along their centre. The hands are nickel (silver) plated and filled with Superluminova to aid legibility.
Powering the Neutron is perhaps one of the most well-known and respected Swiss automatic movements: ETA 2824-2. Pinion has been using this movement since 2013 and it remains a reliable and quality choice of calibre perfectly suited for a fine watch such as the Neutron.
Each movement is regulated by Pinion’s watchmaking team in England over 5 days / 5 positions to a minimum of +/- 5 seconds variation a day to ensure it remains accurate.
The Neutron features a circular brushed steel case back that is engraved and numbered. Now that all engraving is undertaken in-house, means that the watch can be personalised by each customer to include a memorable date, name or phrase at no extra cost.
(personalisation examples shown are for illustrative purposes only)
The warranty covers material and manufacturing defects which may exist at the time of purchase, and during the warranty period, you have the right to have any defect repaired free of charge.
Normal wear and tear and ageing (e.g. any colour change, or scratches made to any parts of the watch).
Any damage from accidents, abnormal use/sports or incorrect use of the watch.
If the watch is opened, altered or repaired by a non-authorised person.
01 –
Ordering
When you order a watch from Pinion, the time taken to deliver it to you will depend on whether the watch is in stock or has to be made-to-order. This should be read alongside, and in addition to, our Terms and Conditions.
After you have placed your order, you will receive an automatic email confirmation.
You’ll then receive an email from us confirming the timing for delivery and verifying any options you have made (i.e. strap).
For watches that are in stock, we will generally ship with 2-3 days of receiving an order.
Watches that aren’t in stock are typically highlighted on the product page.
We recommend you pay a deposit to start the process and once you have processed this, you’ll receive an automatic email confirming the order.
You’ll then receive an email from us confirming the timing for making the watch and verifying any options you have made (i.e. strap).
For watches that are made-to-order, we generally take around 10 working days to complete the build, testing and regulation of the movement.
Once the watch is complete and ready for shipping, we will email you with a photograph of your completed watch.
You’ll then receive an email requesting the balance payment. When you click the link, please ensure that the URL points to http://pinionwatches.com – and use the secure payment gateway to process this. We can also invoice you via Paypal for the balance if you prefer to pay with PayPal.
02 –
Payments
Pinion accepts the following card payment methods:
Visa Credit / Debit
Mastercard Credit / Debit
American Express
PayPal
For the UK Customers will also accept payment by BACs transfer – if you prefer this method, please email so we can process the order manually.
As a general rule, we do not take card payments over the phone or via email.
If you attempt to make a payment online and this fails, it will typically be because of the following reasons:
Your card provider has declined the payment as a security measure
The details you have entered (i.e. Billing address) does not match the details held with the card provider.
In the event that your payment fails, it is worth checking with your card provider to approve the payment before trying again.
03 –
Credit
Pinion does not offer any form of credit ( i.e. 0% over 12 months ) for payment of its products.
If you wish to spread payments for the product(s) over a period of time, this is perfectly acceptable, but please note the product(s) would not be released until payment has been received in full.
The process for paying over a period of time would be
First, contact us, and let us know you wish to pay over a time period
Once agreed, pay a deposit via the online shop
Then either when you instruct us or a timed basis Pinion will invoice you for a payment which will be made securely online
04 –
Cancellations
You have a right to cancel orders at anytime prior to the watch being shipped, should you change your mind.
The only exception to this, is:
If you have ordered a bespoke item ( i.e. engraving on the watch or custom made strap )
Please note, if you cancel your order – you will receive a refund that will be automatically paid back to the payment method you originally used.
Whist Pinion will process the refund straight away, this will typically take 5-7 days for your card provider / PayPal to process ( which is beyond our control ).
05 –
Delivery
We use the following delivery services for shipping watches
Royal Mail Special Delivery ( UK Only )
Royal Mail International signed for ( Outside the UK, for smaller items such as straps ).
DHL ( UK and International orders )
For UK orders, delivery is next day before 4pm.
DHL deliveries are usually next day in the UK and will be delivered within 3-4 rest of the world ( This can vary depending on your location ).
Please note, if you are ordering outside of the UK (including to EU countries from 1 Jan 2021) then you will be subject to import duty/tax. See ‘Import tax’ section.
06 –
Returns
If you’re not entirely satisfied with your order, you may return items within 28 days.
See Returns for more details.
07 –
Import tax
Any orders that are made outside the UK are priced excluding the tax, however, you will be subject to import duty/tax when the item is imported into your country. This includes exporting to EU countries after 1 Jan 2021.
When you process your order at checkout and enter your country, the price will automatically remove any VAT if it was previously shown.
DHL will handle the charge for import duty and will typically contact you prior to delivery to arrange payment. Please ensure that when you are requested to make a payment for import duty, you are directed to the DHL website.
Import duty varies from country to country. Please ensure you check the current rates in your region before ordering.
If you prefer for Pinion to handle the customs charge, we can do this but will require you to make an additional payment to cover the cost.
Please note: When making an order, please do not ask us to lower the value of the item which would result in no or less duty to pay as this is illegal.
For customers in the UK, all products are priced including VAT, which is 20% on the net price.
i.e. Atom 39 – £990 ( £825 plus 20% VAT – £165).
For customers outside the UK, all products are priced excluding VAT.
i.e. Atom 39 – £825 (no VAT)
The display of the prices is first determined from your IP address, then at checkout from the country selection.
No VAT is charged because Pinion will be exporting the product to your region, however you will be required to pay import tax and duty which is set differently from country to country. From 1 Jan 2021, this also includes any EU countries.
When products are shipped by DHL, the import tax is calculated and they will contact you to collect this payment prior to delivering your product(s)
This varies from country to country.
As a rough guide we’ve provided some examples below based on ordering an Atom 39 at £825.
EU Countries
20% tax (GBP 165.50)
0% duty (GBP 0.00)
Plus DHLs handing fee
USA
10% tax (GBP 82.50)
0% duty (GBP 0.00)
Plus DHLs handing fee
Canada
5% tax (GBP 41.25)
0% duty (GBP 0.00)
Plus DHLs handing fee
Australia
10% tax (GBP 82.25)
0% duty (GBP 0.00)
Plus DHLs handing fee
United Arab Emirates
10% tax (GBP 82.50)
0% duty (GBP 0.00)
Plus DHLs handing fee
Japan
5% tax (GBP 41.25)
5% duty (GBP 41.25)
Plus DHLs handing fee
South Africa
15% Tax (GBP 123.75)
0% Duty (GBP 0.00)
Plus DHLs handing fee
China
15% Tax (GBP 123.75)
0% Duty (GBP 0.00)
Plus DHLs handing fee
Note: these rates may not be up-to-date and should only be used as rough calculation, the rates will also increase if you order product(s) higher in value.
